Refund & Cancellation Policy

Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. No further charges will be made after cancellation.

How to Cancel

You can cancel your subscription through any of these methods:

1. CCBill Consumer Support: Visit https://support.ccbill.com to manage or cancel your subscription directly with our payment processor.
2. Email: Contact support@adultluxe.vip with your account email and we will process the cancellation within 24 hours.
3. CCBill Phone Support: Call 1-888-596-9279 (available 24/7).

Refunds

Subscription charges are generally non-refundable once the billing period has begun, as digital content access is granted immediately. However, we handle refund requests on a case-by-case basis:

• If you were charged in error or experienced a technical issue preventing access, contact us within 7 days for a full refund.
• Duplicate charges will be refunded promptly upon verification.

Credit Purchases

Credit purchases (used for individual content unlocks and tips) are non-refundable once credits have been spent. Unspent credits may be refunded within 14 days of purchase upon request.

Chargebacks

Filing a chargeback will result in immediate termination of your account and revocation of all access. If you believe a charge is unauthorized, please contact us first at support@adultluxe.vip — we resolve disputes faster than the chargeback process.

Contact

For billing questions or refund requests:
Email: support@adultluxe.vip
CCBill Support: https://support.ccbill.com

Last updated: [Date — to be set at launch]